Shipping policy

Thank you for shopping with us. We specialize in authentic handmade rugs shipped directly from Afghanistan.
Order Processing
Orders are processed within 2–5 business days after payment is confirmed.
Custom or made-to-order rugs may require additional processing time.
Shipping Destinations
We currently ship to the United States and selected international destinations.
Delivery Times
United States: approximately 7–21 business days.
Delivery times may vary depending on customs clearance, carrier delays, weather, and destination.
Shipping Costs
Shipping costs are calculated at checkout based on the order size, weight, and destination.
Any free-shipping promotions will be clearly stated on the website.
Tracking Information
Once your order has shipped, you will receive a tracking number by email.
Customs Duties and Taxes
Orders shipped internationally may be subject to import duties, taxes, or customs fees imposed by the destination country.
These charges are the responsibility of the customer unless otherwise stated.
Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date.
We will work with the shipping carrier to resolve the issue.
Contact Us  AfghanArtisanonlinestore@gmail.com